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OrderUp

Pairing Hospitality With Technology

Empowering restaurants to operate profitably and independently.

Who Are We?

OrderUp is a Toronto-based restaurant-tech startup focused on building tools that support restaurants in Canada and the United States to succeed in the future of dining.

Our team has over 40 years of hospitality experience, working every job from the dish-pit to ownership.

What Do We Do?

We share our love for hospitality by helping restauranteurs adapt with the latest digital dining technology – for no cost. This includes a simple Point of Sale (POS) for order entry and payment collection, QR code digital menus, mobile table ordering, contactless payments, and no-cost online ordering. 

Our Point of Sale (POS) is designed to be simple and affordable. We’ve learned from the mistakes of legacy systems and are building a truly modern POS. We offer this for $/0 month.

Our QR code Order & Pay (dine-in) solution is proven to improve guest experience, turn tables faster, increase revenues, and lower costs. 

Our Online Ordering platform is simple, and allows restaurants to take orders from anywhere online, without the commission fees.

We also equip our partners with marketing assistance with a wide scope: Email Support, Website Development, SEO, Promotions and more.

Our Mission 

Our mission is to help restaurants operate profitably and independently. 

We know technology is changing the way the way diners and restaurants order, pay and interact. This doesn’t mean that restaurant staff should be replaced by robots – but that technology should serve as a tool to provide better hospitality, and help restaurants eliminate costs. 

We strive to empower restaurants to operate more efficiently by eliminating time consuming steps of service such as taking orders, and splitting bills, and drive profits by leveraging technology and data.

The outcome is a restaurant that’s meeting their consumers where they are. Providing the type of seamless service that diners expect, and a more fulfilling dining experience for the guest and the staff.

Switching Up The Model

This is where we believe that that our competitors got it wrong.

Charging monthly fees + commissions can be predatory and unsustainable for independent restaurants…restaurant’s who are already operating on thin margins after the toughest year economically in recent history. 

So, instead of charging restaurants commission, monthly fees or expensive hardware setup… We charge a small convenience fee to the diner on each order. 

What we’re seeing is that guests are happy to pay a small fee for the value that our products bring to them.

  • Knowing that 100% of their orders proceeds are going directly to the restaurant they love and want to support
  • Not waiting to pay the bill
  • No more flagging down servers for that next drink
  • No more waiting in long lines just to place an order
And our partner restaurants are able to:
 
  • Charge fair prices for their food & drinks
  • Operate more efficiently with less staff
  • Generate more tips for their serving staff
  • Provide a better customer experience for their diners
  • Build 1:1 relationships with their guests
  • Have complete control over their operations
We’ve been featured in multiple press outlets and have secured significant investments from various Venture Capital sources to continue our growth and support this mission.

Where Do We Operate?

OrderUp supports great restaurants across North America, focused in Canada and the United States.

Say Hello 👋 

Want to learn more? We’re more than happy to answer any questions you might have.

Reach out to [email protected] and we’ll get back to you.

Resources

Reach out to [email protected] for any inquiries.

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