After almost two years of living through the COVID-19 pandemic, we continue to see the impact of the virus on the restaurant industry. According to insights from the ‘2021 State of the Restaurant Industry Report’, dining and drinking establishments are still nearly one million jobs (8%) below pre-pandemic levels. Moreover, 6 in 10 adults have changed […]
Category: Consumer Insights
Consumer insight research and news related to contactless ordering for restaurants. We frequently source both academic and trusted third-party research organizations to build our consumer insights blog for restaurants looking to pursue a contactless dining future.
Why Accepting Contactless Orders, and Mobile Payments Increase Restaurants Revenue & Average Check Size With mobile & contactless payments growing worldwide, the same trend keeps showing up: People spend more money when they buy stuff from their phone.That’s just a fact. For context, when we refer to mobile or contactless payments, we’re referring to someone paying […]
Streamline Your Room Service Offerings by using Mobile Friendly Digital Menus and QR Code Ordering Room service is great way for restaurants to boost their average revenue per room available, while also providing guests with an elevated level of hospitality and service. On the heels of covid-19 and changing consumer behaviors, it may be time […]
Accept take-out or pickup food orders, right from your Instagram page. How diners find the latest and greatest local restaurants to try for takeout is changing. Social media is becoming a larger driver in how potential customers discover your restaurant. If you’re already leveraging social media, that’s great. If you’re not – you should maybe […]
5 must-know consumer insights for restaurant owners in 2021. There’s no question the pandemic has forced organizations across industries to adapt, adjust and turn to digital-first approach. It has accelerated the rate at which businesses and consumers use technology to interact with each other. McKinsey does a great job illustrating this in the image below. […]