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Revolutionize Your Food Hall with OrderUp

Streamline operations and enhance customer experiences with OrderUp's cutting-edge restaurant technology

Use the power of mobile ordering & payment to work through queues, shorten wait times and provide a better experience

Food Halls Are Hectic

Running a food hall can be a hectic and challenging task. With multiple vendors, a high volume of customers, and fast-paced service, it can be difficult to keep track of orders, payments, and inventory.

For customers, they’re often busy, waiting in long lines, and then trying to find seating. All of which can lead to a stressful, and unfulfilling experience. That’s where OrderUp’s food hall solution comes in.

By leveraging the latest technology with mobile ordering and QR codes, and the OrdeUp Point of Sale, we’ve seen amazing results with our food hall partners.

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Give your customers multiple ways to order & pay, from multiple different vendors.

Contactless Ordering for Food Halls

Our contactless QR code ordering system is the perfect solution for food halls looking to offer their customers a safe and convenient ordering experience, while relieving the long lines and wait times that come with a busy food hall. 

Here’s how it works: 

  1. Customers scan a QR Code that’s attached to a specific table or seating area. 
  2. Guests browse the menu for all vendors in the food hall, and are able to order items from different vendors, on the same bill
  3. Our system sends the correct items to the correct vendor to start preparing.
  4. When the food is ready, the guest will receive a text message letting them know they can pick up their food. Or, a staff member can run the food and drink to the specific table or seating area.

This type of ordering flow helps vendors focus on providing great food in a timely manner, instead of taking orders manually and causing long lines, and wait times.

QR code ordering at Superfresh toronto

Hybrid Model

We understand that every food hall is unique, and that’s why we’ve designed our restaurant technology solutions to be customizable and adaptable to your specific needs. Our Hybrid order management model is the perfect example of this.

The OrderUp Hybrid model isn’t much different from a traditional ordering system, but it gives vendors the ability to take orders at the counter, from a staff member, or via QR code. This gives your customers multiple options for placing their orders, and it also helps reduce wait times and improve the overall customer experience.

With our hybrid ordering system, customers can choose to place their order in-person at the vendor’s counter, interact with a staff member who can take their order and payment using a tablet or mobile device, or scan a QR code and place their order via our contactless ordering system. This gives your customers the flexibility and convenience they need to make the most of their dining experience.

 

Features & Expectations

The OrderUp POS system is the backbone of our restaurant technology solutions, and it’s the key to helping you streamline your operations and enhance your customers’ experience.

Our POS system is web and cloud-based, meaning you can access it from anywhere with an internet connection. This gives you the flexibility and mobility you need to manage your operations on-the-go, whether you’re at the food hall, at home, or on vacation.

Our POS system also supports a wide range of features including:

  • Online Ordering & Pre-Order for Pickup
  • Card, Cash & Contactless payment options
  • Staff time Management
  • Discounts & Promotions
  • Sales & Staff reporting
  • QR Code Ordering & Payments 

This means you can manage your entire business through a single platform, without needing to switch between multiple systems or apps.

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OrderUp is focused on supporting restaurants & food halls by empowering them with a safe, cost-saving POS, ordering and payment solutions.

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